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Bryan Hartshorne formed Acorn Management Associates in 1991, following forty years in the Motor Trade, with twenty-five years in senior management positions as Area Manager, Divisional Manager and Training Manager for National Multi Site Companies.
Since the formation of the company, an expanding team with "Automotive Aftermarket" related skills focus on the delivery of quality, tailor-made services to independent, regional and national companies.
Key areas of our expertise include:
- Mystery shopping from telephone to doctored vehicle
- Design, management and delivery of performance improvement solutions, from initial investigation and needs analysis to final evaluation. These include formal training courses, distance learning and experiential learning
- Development of business strategies, procedures and policies along with their implementation
- Design, development and delivery of business games, simulations and team building events
- Management development including management, presentation, coaching, development, and presentation skills
- Team development
- Development of Computer Based Training and Computer Presentation programmes
- Design development and manufacture of specialist tools
- Full video editing facilities
- Automotive vehicle technical training
The Client list to date includes operators from, Independent Owners, Brake manufactures, Tyre manufacturers, Vehicle manufacturers, National fast fits and Autocentres.
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