During the sixteen years at this organisation Eddy went on to become a District Area Manager before joining Acorn Management Associates as Product Development Manager. Eddy joined Acorn Management Associates in 1999 and is responsible for co-ordinating media production and presenting results to clients on time. His responsibility is to ensure that the mystery shop process runs smoothly and that the standard is consistent throughout all Acorns' UK operations. Eddy is also involved in the design development and manufacture of specialist tools for training and testing.
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