Our fully independent Mystery Shop and support exercises for the Automotive After sales market give an unbiased assessment for monitoring company standards. The services are aimed at company's in the Automotive After sales market wishing to achieve or maintain high levels of customer service and satisfaction. Suitable for Independent Garages, Multi Site Operations and Franchised Dealers. The service we offer is carried out and administered entirely by our own staff, ensuring a consistent standard of inspection, report and analysis on services offered centres offering Automotive After sales.
Mystery shopping from telephone to doctored vehicle Design, management and delivery of performance improvement solutions, from initial investigation and needs analysis to final evaluation. These include formal training courses, distance learning and experiential learning, Development of business strategies, procedures and policies along with their implementation:
Design, development and delivery of business games, simulations and team building events; Management development including management, presentation, coaching, development, and presentation skills; Team development; Development of Computer Based Training and Computer Presentation programmes; Design development and manufacture of specialist tools; Full video editing facilities; Automotive vehicle technical training;
Alternatively, click here to complete our simple enquiry form and we aim to respond to your enquiry within 24 hours.
Acorn Management Associates - UK - Stanlaw Abbey Business Centre, Dover Drive, Ellesmere Port, Cheshire, CH65 9BF
Telephone: +44(0)151 355 2657
Facsimile:+44(0)151 356 9458
Email:info@acorn-ma.co.uk
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