Doctored Vehicle Mystery Shopping
A vehicle will be presented to your premises, unannounced, and with several agreed pre-induced, readily identified faults.

Each visit will be a request for assistance regarding a specific business related vehicle fault, audio and video is recorded.

The recording is then analysed and scored against a set of agreed criterion. The resulting report is further analysed to produce a recommendation of action required. This is tailored to your specific business requirement.

Reports are published on the password protected, secure Acorn Mystery Shop Web site, although physical reports are available if required, unedited video is supplied either on VHS or DVD as required.