Using a specifically designed and formulated check sheet, key areas of the business are recorded.

Visual assessments of processes, procedures and skill levels will also be carried out within the workshop and main reception areas.

Key areas overview:

• Image
• Site Assessment
• Facilities and Equipment
• Business Mix
• Systems and Processes
• Customer Handling

A presentation of the analysis is produced, and is supported by a detailed report for your future business growth and team development programme.